Messengers and social networks

Available channels

At the transport layer, the Notification Server supports sending to the following messengers and social networks:

Viber

Sending via: Messaging API, chatbots

Vkontakte

Sending via: Messaging API, chatbots

Odnoklassniki

Sending via: Messaging API, chatbots

Sending via: Messaging API

Sending via: chatbots

Facebook

Sending via: chatbots

Messaging API

Messenger Viber and social networks Vkontakte and Odnoklassniki provide a channel for sending messages to users on the company’s behalf. The messages are sent to the phone number.

Cost of message: lower than SMS cost

Chatbots

Many messengers and social networks provide the ability to create chatbots and communicate with users. The Notification Server connects the user account with phone number and allows sending messages to chatbot subscribers.

Apart from sending messages, the chatbot can implement any communication scenarios, from providing simple information services to payment transactions. The chatbot is configured to meet Customer requirements as part of the deployment process.

Cost of message: free

Message content

Depending on the channel and sending method, the message may have different content, including images and buttons. For example, in Viber, you can transfer the following (the setting is available in your personal dashboard) via the messaging API:

• Text
• Image
• Link butto