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A turnkey enterprise solution for launching an omnichannel messaging service in the operator's network

One solution for all messaging channels

The Notification Server already supports all the popular communication channels: SMS, Push, calls, email, messengers and social networks, USSD.

With the solution, telco operators can launch their own omnichannel messaging service to serve their customers and its internal needs. All messaging channels are part of a single system, so they can be easily combined into any fallback chains, for example Push -> Viber -> SMS.

The Notification Server is a carrier-grade solution that is constantly evolving, and already has everything needed for a top-quality and convenient messaging service.

Cases

Rostelecom – deployment of an omnichannel communications service

Rostelecom, a digital services provider, needed a solution that would implement an omnichannel communications service for its customers. The solution was to be deployed on Rostelecom’s infrastructure and used by all the company’s units to send messages to subscribers. Under the terms of the tender, the solution would support messaging via SMS, Viber, Email, Push, Telegram, WhatsApp, VK, Facebook, USSD channels with phased commercial launching of the channels.

Beeline Kazakhstan – deployment of calls

To expand its services, mobile operator Beeline Kazakhstan needed a solution for personalized IVR calls during which the subscriber could quickly connect to the service being advertised.

Globacom – deployment of WINGS USSD Portal for a mobile network operator in Nigeria

Multinational telecommunications company Globacom needed a solution that would enable it to quickly launch new USSD services and implement a USSD NI (Network Initiated) messaging service for its subscribers.
After deployment, Globacom was to receive an interactive communication channel, where both subscribers and the operator could initiate communication.

Easily integrates into the operator's infrastructure

Modular architecture and ready-to-use APIs allow for easy integration of the Notification Server into the operator's infrastructure.

Supports protocols for integration with the operator's SMSC / USSDC / MSC: SMPP, SIP, SIGTRAN, etc.
API for integration with CRM with out-of-the-box services for account setup, blacklist management, feedback collection, etc.
MNP support, ready-made integration with ported numbers database.
Statistics can be obtained from the database, REST API or CDR files.
Possible integration with a billing system.

Everything you need, out of the box

The Notification Server comes with the tools needed by you and your customers to send messages and manage communications:

A user-friendly personal dashboard for managing mailings, templates, contacts and for receiving reports.
Flexible API for sending single and bulk messages; template-based or template-less messaging, via one channel or with fallback.

Through the admin panel of the Notification Server, you can manage your company's departments or your customers: you can issue accounts for access to the personal dashboard and to the API, control existing communication channels, set up traffic filtering and priorities if necessary, analyze reports, set up tariffs, etc.

Enterprise-grade reliability and speed

The Notification Server can be deployed in various configurations based on how critical the service is for the bank. For example, you can have one cluster for high-priority traffic, and another one for marketing traffic. The solution can be deployed in several data centers.

Message processing time (from the moment the request is received to the moment it is sent) is about 15 milliseconds. One-time passwords are delivered instantly.

Sending speed – one server handles over 1000 messages per second. Not enough? The Notification Server can be scaled out by adding more servers to the cluster.

When deploying a configuration of 4 application servers, the total throughput will be 4000 messages per second.

Flexible business models

CapEx

Software license purchase.

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OpEx

Monthly payments for software license and technical support.

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For results

Payment linked to the Customer’s savings on SMS messaging cost.

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Find out more about the product